Welcome to Responsly
Welcome to Responsly

Responsly is the next chapter of Interankiety: a platform to collect feedback with surveys and forms and turn it into better decisions. This post is for customers, partners, and teams who rely on feedback—CX, HR, Product, and founders—who want clarity on what changes with the new brand and what stays the same. You’ll learn where we came from, what we believe feedback is for, and what we’re building next: a practical toolkit to run programs like NPS, launch modern online surveys, build forms, and read outcomes in survey analytics.

Where we came from (Interankiety)

Our story started in 2011 in Gdańsk, Poland—born at Gdansk University of Technology as a research project. Interankiety quickly became a product used by real organizations: small businesses, large enterprises, NGOs, and government institutions.

Over time, the platform grew beyond “a simple survey tool”. It became a builder for clean, easy-to-complete forms and surveys—plus the workflows around them: distribution, data quality, and reporting.

Why the name Responsly

Rebranding is not a cosmetic change. It’s a decision about the promise we want to make.

“Interankiety” served us well in Poland, but the name described only the container (a survey). What matters is what happens next: understanding the signal, sharing it with the right people, and responding with action.

Responsly is our reminder that:

  • feedback is not a vanity metric,
  • collecting answers is not the finish line,
  • the product must help you respond responsibly—with clarity, ownership, and momentum.

What stays the same

We’re not abandoning what made Interankiety trusted.

  • Simplicity: you should be able to build a survey in minutes (see Survey Maker).
  • Respect for respondents: good questions, short flows, and a pleasant experience.
  • Accessibility: we design surveys and forms with WCAG-oriented best practices in mind so they’re easier to complete for more people.
  • Useful outcomes: results should lead to decisions, not just dashboards.

If you only need surveys—great. Responsly will continue to be a strong, dependable platform for creating and running them (start with survey templates when you want to move fast).

What we’re focusing on next

Responsly is a clearer direction, not just a new logo. We’re building for teams that treat experience as an operating system: customer, employee, and product experience are connected.

1) Customer experience: measure and improve what customers actually feel

Collect feedback at the right moments and use it to improve support, onboarding, and delivery:

  • run customer surveys across channels like email, SMS, and WhatsApp,
  • scale feedback globally with multilingual surveys, including translations and right-to-left (RTL) languages,
  • measure relationship and transactional feedback (including NPS),
  • turn results into priorities with clear reporting in survey results.

If you’re building a broader program, our CX product direction lives under Customer Heaven.

2) Employee experience: listen with care, act with consistency

Great customer experience rarely exists without a healthy employee experience. Responsly is being shaped to support teams who want to run employee feedback programs with a rhythm:

  • onboarding and lifecycle surveys,
  • pulse checks,
  • action-oriented reporting (not “collect and forget”).

We’re packaging this focus under Office Harmony.

3) Product experience: build with evidence, not opinions

Product teams need more than raw comments. They need structured learning:

  • better questions,
  • segmentation and context,
  • repeatable workflows for discovery and validation.

That’s what we’re aligning under Product Hero.

Our statement (what we will and won’t do)

We want this launch to be more than an announcement—so here’s the commitment behind Responsly:

  • We will not treat feedback as a KPI to report. It’s a conversation with people.
  • We will not sell “surveys” as the goal. The goal is a decision that improves experience.
  • We will not build for specialists only. Teams should be able to run feedback programs without enterprise complexity.
  • We will not hide behind buzzwords. We’ll keep improving analysis and workflows, but we’ll stay practical and honest about what the product does.

What you can do today

If you want to get value quickly, start simple:

Thank you (and what’s next)

Interankiety is our history. Responsly is our future. The mission stays the same: ask better questions, learn faster, and help teams follow through on what people are telling them.

If you want to see where Responsly fits your workflow, we’ll be happy to walk you through it. If you’re interested, please contact us.

FAQ

What is Responsly?

Responsly is a feedback and experience platform that helps teams collect input through surveys and forms, analyze results, and turn insights into action across customer, employee, and product experience.

What can I do with Responsly?

You can create surveys and forms, distribute them across channels, and track results in one place. Responsly supports customer and employee feedback programs, plus product research workflows—from quick pulse checks to deeper studies.

Who is Responsly for?

Responsly is for teams that take feedback seriously: founders, CX and Support leaders, HR teams, and product teams who want a practical way to measure experience, learn fast, and follow through.

Does Responsly support survey translations and right-to-left languages?

Yes. Responsly supports multilingual surveys, including translations and right-to-left (RTL) languages, so you can collect feedback consistently across regions and audiences.

Is Responsly accessible (WCAG) for survey forms?

Accessibility is a core product requirement for us. Responsly is built with WCAG-aligned accessibility practices in mind (like keyboard navigation, clear labels, and readable layouts) so more people can complete surveys reliably.